A practical 2-day crash course for online vendors who want to attract more customers, increase repeat sales, and grow their business.
Day 1 – Customer Service
- The mindset shift every vendor needs
- What customer service should be
- How to talk to customers the right way
- How to keep customers coming back
- Setting healthy business boundaries
- Using service as your secret weapon
Day 2 – Bonus: Online Ads
- Running Facebook & Instagram Ads
- How to target the right buyers
- Video & Reel ads that convert
- WhatsApp Click-to-Chat Ads
- Free tools to grow your business
- How to create simple AI videos and images for ads
By the end of this course, you'll know how to attract customers, serve them effectively, and turn them into loyal buyers who keep coming back.