SME IT Support & Security Starter Kit

This is an SME IT Support & Security Starter Kit .

It contains:

1. IT Security Policy Template: an ISO/IEC 27001-aligned policy written in plain language a business owner can actually read, covering access control, device security, remote access, backups, and incident response.
2. IT Onboarding/Offboarding SOP: step-by-step checklists for setting up new hires and, critically, locking down access the day someone leaves (the thing that gets companies sued or hacked when skipped).
3. Helpdesk Ticket Log Tracker: a live Excel dashboard that counts open/resolved tickets and resolution time automatically as staff log issues.
4. IT Asset Inventory Tracker: tracks every laptop/device by owner and status, with automatic colour-flagging for expiring or expired warranties.