BECOME A JOB-READY VA, EVEN IF YOU'RE A COMPLETE BEGINNER

The Professional VA is a comprehensive course that teaches you the skills, tools, and practical workflows businesses need from Virtual Assistants.

You will learn the foundations of professional VA work, develop practical skills, practise common client tasks, build portfolio projects, learn modern AI and automation tools, and prepare yourself to start pursuing work.

WHAT YOU WILL LEARN

The programme is organised into 12 comprehensive phases that take you through the knowledge and skills needed to build a strong VA career.

PHASE 1 — BECOMING A PROFESSIONAL VIRTUAL ASSISTANT

Learn the foundations of professional VA work.

PHASE 2 — COMMUNICATION MASTERY

Develop the communication skills needed to work confidently with clients and teams.

PHASE 3 — DIGITAL OFFICE SKILLS

Learn how businesses organise their digital work.

PHASE 4 — ADMINISTRATIVE OPERATIONS

Build the practical administrative skills clients frequently need. You will also work through practical assignments based on realistic business scenarios.

PHASE 5 — EXECUTIVE ASSISTANT SKILLS

Learn how to support busy executives and business owners.

PHASE 6 — BUSINESS OPERATIONS

Understand how businesses actually function. This will help you understand the bigger picture behind the tasks you perform.

PHASE 7 — BOOKKEEPING FOR VIRTUAL ASSISTANTS

Develop foundational bookkeeping knowledge for clients who need administrative financial support.

PHASE 8 — AI-POWERED VIRTUAL ASSISTANCE

Learn how to use AI as a practical work assistant. You will learn how to use AI responsibly to reduce repetitive work and improve productivity.

PHASE 9 — WORKFLOW AUTOMATION

Learn how businesses can reduce repetitive manual work. You will learn to identify repetitive processes and understand how they can be improved or automated.

PHASE 10 — CLIENT MANAGEMENT

Learn how to manage the client relationship professionally.

PHASE 11 — FREELANCING

Learn how to start pursuing opportunities.

PHASE 12 — SPECIALISATION

Explore different VA career paths and choose areas that match your interests and goals.

BUILD YOUR PORTFOLIO WHILE YOU LEARN

One of the biggest challenges beginners face is being asked: "Do you have experience?"

You may not have years of paid experience yet, but you can still demonstrate that you know how to do the work.

Throughout the programme, you will complete practical projects based on tasks you are likely to encounter as a VA.

By the time you complete the programme, you will have work samples that demonstrate your skills and a collection of resources designed to help you start offering your services.