Virtual Assistant Live Masterclass

4 Weeks | 12 Live Classes | Practical Projects | Career Readiness

Are you looking to become a Virtual Assistant but unsure where to start? Or do you have professional experience and want to develop the skills needed to pursue remote opportunities?

The FlowMate Talent Virtual Assistant Live Masterclass is a structured, four-week online training programme designed to help aspiring Virtual Assistants build practical administrative, executive support, customer service, and digital workplace skills.

This is not just a programme where you watch tutorials and receive a certificate.

We focus on helping you understand how Virtual Assistants support businesses, practise real-world tasks, receive personalised feedback, and prepare to present your skills professionally.

What Makes Our Training Different?

1. Live, Instructor-Led Classes

Learn directly from experienced trainers through interactive Google Meet sessions, with opportunities to ask questions and follow demonstrations.

2. Practical Assignments and Client Simulations

Apply what you learn through realistic business scenarios, including meeting coordination, CRM management, customer support, research, project coordination, and automation.

3. Personalised Assignment Feedback

Your assignments are submitted through our student portal and reviewed individually. You'll receive feedback to help you understand what you've done well and what needs improvement.

4. Portfolio and Career Readiness Preparation

We help you understand how to prepare a professional CV, develop a portfolio, optimise LinkedIn and Upwork profiles, and approach remote job applications strategically.

5. Learning Resources and Class Recordings

Access learning materials through the FlowMate Student Portal. Recordings help you catch up on missed classes and revisit lessons.

6. Competency-Based Certificate

Certificates are awarded to learners who meet the programme's attendance, assignment and final assessment requirements.

7. Graduate Community and Continued Learning

After completing the programme, eligible graduates can join our professional community for continued learning, career tips and updates.

Complete Masterclass Curriculum

Our four-week programme covers 12 core sessions:

Session 1: VA Foundations & Professional Standards

Introduction to virtual assistance, remote-work expectations, professional communication, ethical practices and client service standards.

Session 2: Google Workspace & Executive Assistant Operations

Learn how to use essential Google Workspace applications and support everyday executive and administrative operations.

Session 3: Meeting Management, Scheduling & Agenda Preparation

Practise coordinating meetings, managing schedules, preparing agendas and meeting documents, and handling professional follow-ups.

Session 4: CRM, Customer Support & Client Communication

Explore customer relationship management, customer records, support workflows, professional responses and client communication.

Session 5: Lead Generation, Research & Data Management

Learn research techniques, prospect identification, data collection, organisation, and responsible information management.

Session 6: Travel Planning & Itinerary Management

Practise researching travel options, organising bookings, preparing itineraries and coordinating executive travel requirements.

Session 7: AI Workflows & Automation

Introduction to AI-assisted workflows, automation principles, digital productivity and practical automation scenarios for Virtual Assistants.

Session 8: Project Management, Task Coordination & SOPs

Learn how to organise tasks, support project coordination, track progress and document standard operating procedures.

Session 9: Client Onboarding, CV & Portfolio Development

Understand professional client onboarding, career-document preparation and how to present practical work samples.

Session 10: Personal Branding & Professional Online Presence

Develop your professional identity, online presence and communication strategy for remote-work opportunities.

Session 11: VA Career Readiness, LinkedIn & Upwork Optimisation, and Job Application Strategy

Learn how to position your skills, improve professional profiles, evaluate job opportunities, tailor applications and prepare for the recruitment process.

Session 12: Programme Review, Q&A & Career Action Plan

Consolidate your learning, discuss areas requiring improvement, review career readiness and create a practical plan for your next steps.

Our core trainers are Vallerie Makokha and Coach Wilkister Omae. Specialist guest coaches may also facilitate additional sessions depending on their availability and expertise. Trainer assignments may vary by cohort.

Training Schedule

Duration: 4 weeks

Total Live Sessions: 12

Days: Monday, Wednesday and Friday

Time: 7:00 PM – 9:00 PM East Africa Time (EAT)

Training Platform: Google Meet

Student Resources: FlowMate Student Portal

Please refer to the current cohort information on this product page for the confirmed start date.

What Your Training Fee Includes

• 12 live, instructor-led training sessions.
• Access to learning materials and available class recordings.
• Practical assignments and client simulations.
• Personalised assignment feedback through the student portal.
• Portfolio-building guidance.
• CV and professional profile preparation.
• LinkedIn and Upwork optimisation guidance.
• Remote job application and career-readiness guidance.
• Final assessment.
• Completion certificate upon meeting the graduation requirements.
• Information about our graduate community and talent development opportunities.

Certificate Requirements

A certificate is not issued simply because you registered or attended a few classes.

To qualify for a FlowMate Talent completion certificate, you must:

• Attend at least 80% of the live sessions.
• Complete at least 80% of the required assignments.
• Score at least 70% in the final assessment.

These requirements help us maintain learning and completion standards.

Who Should Enroll?

This programme is suitable for:

• Beginners exploring Virtual Assistant careers.
• Administrative professionals transitioning into remote work.
• Customer support and operations professionals seeking digital workplace skills.
• Individuals interested in executive and business support roles.
• Professionals seeking structured practical training and career-readiness guidance.

No previous Virtual Assistant experience is required.

What You'll Need

A laptop or desktop computer is strongly recommended for practical exercises, although you can begin learning without one.

A stable internet connection is also recommended for live participation and accessing training resources.

The programme does not require mandatory paid software subscriptions.

After Graduation: Talent Development Opportunities

FlowMate Talent operates under the principles of Train • Vet • Match.

Graduates who wish to pursue future talent-matching opportunities may express interest in our talent pool and undergo additional evaluation or vetting.

Completing the Masterclass does not automatically qualify a learner for talent placement, internships or employment.

Client matching and employment opportunities depend on individual readiness, further assessment, client requirements and opportunity availability.

Investment

Programme Fee: KES 4,000

Full payment is required before onboarding.

Following payment confirmation, learners receive onboarding instructions and access arrangements for the FlowMate Student Portal.

Cancellation, Refund and Transfer Policy

Students may request cancellation within 24 hours of payment, provided they have not registered for or accessed the student portal or learning materials.

Once access to the portal or learning materials has been granted, the programme fee is non-refundable, subject to applicable law.

Requests to transfer enrolment to another person or a future cohort must be made before accessing the learning materials and are subject to approval by FlowMate Talent.

Please review the complete programme terms before payment.

Important Notice

Our programme provides professional skills training, practical learning and career-readiness guidance.

We do not guarantee employment, client placement, specific earnings or automatic acceptance into our talent pool.

Individual outcomes depend on several factors, including skills, effort, professional experience, market conditions and employer requirements.

Ready to Get Started?

If you're ready to develop practical Virtual Assistant skills in a structured and supportive learning environment, we'd be happy to welcome you.

Review the programme details, confirm the upcoming cohort information and complete your registration.

Train with intention. Practise your skills. Prepare for opportunities.

FlowMate Talent | TRAIN • VET • MATCH