Never miss a customer query again—automate support while cutting costs by 80%. This N8N workflow deploys an AI agent that answers customer questions in real-time via WhatsApp by dynamically scraping your website for accurate, up-to-date information.
⚙️ What This N8N Workflow Does
- Intelligent Q&A: Uses OpenAI (GPT-4o) to understand customer questions and crawl your website for answers.
- Real-Time Scraping: Tools likeÂ
list_links and get_page extract live data from your site (prices, policies, stock status). - WhatsApp Integration: Fully automated two-way messaging with customers.
- Context-Aware Memory: PostgreSQL/Supabase stores conversation history for personalized support.
- 24-Hour Rule Compliance: Auto-sends WhatsApp template messages to reopen conversations when needed.
🛠️ N8N Setup & Installation
- Import the JSONÂ into your N8N instance.
- Configure Essentials:
- Add your OpenAI API key (GPT-4o).
- Set up PostgreSQL/Supabase for chat memory.
- Connect WhatsApp Business API credentials.
- Customize Your Agent:
- ReplaceÂ
[Company Name] and https://www.your-company-url.com in the "AI Agent" node. - Activate the lemolex web tools ($29/mo membership required for live scraping).
- Deploy: Activate workflow—it auto-replies to incoming WhatsApp messages instantly.
đź’ĽÂ Business Value
- Slash Support Costs: Handle 80% of queries without human agents.
- Zero Delays: 24/7 instant responses improve customer satisfaction (CSAT).
- Always Accurate: Pulls real-time data from your site—no outdated answers.
- Scale Easily: Supports unlimited concurrent conversations.
- Compliance Safe: Adheres to WhatsApp’s 24-hour messaging policy.
🎯 Perfect For
- E-commerce stores (product/policy queries).
- SaaS companies (onboarding/troubleshooting).
- Service-based businesses (booking/FAQ handling).
- Startups needing lean, automated customer support.
Turn WhatsApp into your smartest support agent.Â