Same-Day Change Confirmation Pack

What do I do if customer refuses to pay for agreed upon changes?

“What do I do if customer refuses to pay for agreed upon changes?” Document extra work before it becomes a dispute

— a one-page change confirmation form, a capture script, an on-the-spot markup card, refusal scripts and a change log,

all built to be used the same day the change happens.

THE PROOF

97% of US specialty trade contractors surveyed say they begin work on at least some change

orders before those change orders are approved

Source: Dodge Construction Network with Clearstory, Optimizing the Change Order Process SmartMarket Insight, June 2026

WHAT IT SETTLES

Don't argue about the change later. Document the change now.

In the package: 89 pages · Change confirmation form · 12 SMS + 10 email templates · Markup card