Operations Management Certification with insights from Hewlett Packard (HP)

Prepares you for Operations Officer and Process Improvement roles focused on efficiency and performance.

NOTE: Payment covers 1-month course module, CBT exam and certificate issuance. You'll be automatically redirected to the course module after payment (kindly bookmark course module page immediately).

Course Overview: 10 Modules

• Module 01: Introduction to Operations Management
• Definition, scope, historical evolution, and strategic role.
• Module 02: Process Design & Analysis
• Value streams, process mapping, bottlenecks, and design.
• Module 03: Quality Management
• TQM, Six Sigma, SPC, ISO standards, and zero defects.
• Module 04: Lean Operations & Waste Elimination
• Toyota Production System, the 8 wastes, 5S, and Kaizen.
• Module 05: Inventory & Supply Chain Management
• EOQ, JIT, safety stock, procurement, and SCM.
• Module 06: Capacity Planning & Scheduling
• Demand forecasting, resource planning, and OEE.
• Module 07: Project Management in Operations
• PMBOK, Gantt charts, CPM/PERT, and Agile in operations.
• Module 08: Technology & Digital Operations
• Industry 4.0, IoT, automation, ERP, and AI.
• Module 09: Sustainable & Ethical Operations
• Green operations, circular economy, ESG, and compliance.
• Module 10: OM Strategy, People & Careers
• Operations strategy, workforce management, KPIs, and career pathways.