
Lately, people keep praising how fast our customer service replies are. Let me secretly share something — we’re actually using a powerful tool!
During peak season, our support team used to be completely overwhelmed. Now with SaleSmartly, most common questions can be automatically replied to, and messages from 10+ social media platforms like Facebook, WhatsApp, TikTok, and Instagram are all managed in one place. Our efficiency has more than doubled.
Highly recommend it to cross-border sellers who are struggling with customer service! I use it myself — it’s reliable. If you’re interested, feel free to ask me for the trial link 😉