AI Hotel WhatsApp Receptionist - Room Booking, Stripe Payments & Human Handover (n8n Workflow)

A 24/7 AI concierge on your hotel's WhatsApp number.

GUESTS CAN

- Browse available rooms for their dates

- Book, view, change or cancel reservations

- Pay online with Stripe or choose pay at check-in

- Talk to a human when they need one

YOUR TEAM GETS

- Email alert for every new reservation

- Email + Telegram alert for complaints and special requests

- Guest messages forwarded to a Telegram staff group during human handover

BEHIND THE SCENES

Google Sheets as your hotel database (Rooms, Guests, Reservations), automatic payment confirmation, typing indicator and idle-chat reset.

WHAT YOU GET

- Ready-to-import n8n workflow (.json)

- Detailed PDF setup guide (including Meta WhatsApp Cloud API steps)

- Google Sheet templates with sample rooms

- Keys, tokens and personal data removed

YOU NEED

n8n, a Meta WhatsApp Business Cloud API number, Google, Telegram and OpenRouter. Stripe is optional (pay-at-check-in works without it; check Stripe is available in your country).

PERFECT FOR

Hotels, guest houses, short-let managers and agencies selling WhatsApp automation to hospitality.

Setup about 2-3 hours. Known limits are listed in the guide. Need the ready-made Google Sheet or help? Message on WhatsApp 08083696435 or email [email protected]. Digital product: no refunds after download