Go from zero to building real, AI-ready call centers on AWS with Amazon Connect. Over 6 weeks — two live sessions a week plus a weekly 1:1 day — you'll build a complete contact center and walk away with a portfolio project you can show employers.
Who this is for
- Career switchers who want into cloud with a skill that stands out
- Cloud engineers who want a specialty that gets them noticed and paid
- Builders who learn by doing, not just watching
"But your videos are free…" They are — some of the best free Amazon Connect content out there. But watching isn't finishing. The cohort adds what free can't:
- Your questions answered live, twice a week
- A weekly 1:1 for your exact blockers
- Your project reviewed by me, personally
- A deadline + a group that gets you across the line
- You leave with a deployed project + CI/CD
What you'll be able to do
- Launch and configure a working Amazon Connect call center from scratch
- Design contact flows — IVR menus, queues, and smart call routing
- Make it programmable with AWS Lambda + DynamoDB
- Add AI — a Lex chatbot and Amazon Q agent assist
- Integrate third-party tools — CRMs (Salesforce), ticketing, and external APIs
- Deploy like a pro — Amazon Connect with CI/CD and Infrastructure as Code
- Ship a portfolio project you can talk through in interviews
The 6-week curriculum
- Week 1 — Foundations: launch your first Amazon Connect call center
- Week 2 — Contact Flows: build flows that route, branch, and don't break
- Week 3 — Routing & Queues: get every call to the right agent
- Week 4 — Make It Programmable: Lambda, DynamoDB & third-party integrations
- Week 5 — Add AI: a Lex chatbot and Amazon Q agent assist
- Week 6 — Ship It Like a Pro: deploy with CI/CD + your portfolio project
What's included
- 12 live sessions (2× a week for 6 weeks) — questions answered live
- A weekly 1:1 day — personal time to clear every question you have
- Every session recorded — rewatch anytime, miss nothing
- The Amazon Connect Starter Kit — templates + Lambda snippets
- Private community — get unstuck between sessions
- A finished portfolio project to show employers
Who's teaching Kobina — Tech With Kobina. I run one of the few YouTube channels focused on Amazon Connect and real AWS contact-center projects. I teach the way I build: hands-on, real accounts, real deployments, no fluff.
FAQ
- Do I need AWS experience? No prior Amazon Connect experience needed. Basic comfort with AWS helps, but we build everything from the ground up.
- What if I miss a live session? Every session is recorded and shared.
- How much will AWS cost me? Very little — we stay within free-tier and low-cost services, and I show you how to avoid surprise charges.
- How much time per week? Roughly 4–6 hours, including your own build time.
- When does it start? The next cohort starts soon and seats are limited — enroll to lock your spot.
- Can I pay in two parts? Yes — reach out and I'll send a 2× $200 option.
Seats are limited and it's a small group. Ready? Enroll below.