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Bridges to the Customer's Heart: Commonsense Uncontested Strategies to Outsell, Outsmart, and Out- compete the Competition by Doing the Simple Things They Wouldn't Do
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"Bridges to the Customer’s Heart helps readers shift their focus from what can’t be done to what can be done. It reminds us of our potential as opposed to our limitations. I recommend it unreservedly."
-Richmond Dayo Johnson