
A $20 template tells you to track your bookings. A $50 template helps you manage your Airbnb. STR•OS Elite is neither — it's the operating infrastructure for running a short-term rental business: every property, every guest, every turnover, every dollar and every team member connected in one command center.
From your first property to a multi-unit portfolio — one command center for operations, guests, finances, team, maintenance and growth.
This is built for hosts and operators who've outgrown "track your bookings," and are managing something closer to a real hospitality business.
Not a pretty homepage — an operational decision center. Every time you open STR•OS you see Today (check-ins, check-outs, cleaning turnovers, maintenance issues, guest messages, payments due), This Week (upcoming arrivals/departures, low inventory, team workload, revenue, occupancy), and a live alert system (🔴 Urgent / 🟠 Needs Attention / 🟡 Upcoming / 🟢 On Track).
The signature feature is Next Best Action — instead of forcing you through 25 databases, the system tells you exactly what needs doing: "Apartment 04 — Checkout today → Cleaning not assigned." "Villa 02 — AC maintenance overdue." "Booking #184 — Guest arrival tomorrow → Guidebook not sent."
Beyond the standard property profile (unit info, amenities, access, capacity, cleaning standard), every property gets its own mini P&L: revenue, operating costs, fixed and variable costs, platform fees, cleaning revenue and cost, management fees, net operating income, profit margin and ROI — built to answer the question that actually matters: "Is this property worth keeping?"
A full booking engine tracking the real guest lifecycle — Inquiry → Quote → Booking → Pre-Arrival → Check-in → In-Stay → Checkout → Turnover → Review → Repeat/Referral — with every reservation connected to its property, guest, channel, cleaning, tasks, revenue, expenses, messages, review, damage and maintenance record.
Where most Airbnb templates stop at revenue minus expenses, STR•OS adds a real Revenue Intelligence layer — nightly rate, ADR, RevPAR, cancellation rate, booking window, lead time and channel mix — plus a Pricing Calendar (Normal, Weekend, Peak, Holiday, Event, Last-Minute, Low-Demand). This isn't a live dynamic-pricing engine — it's your pricing decision center, giving you the data to price with intention instead of guessing.
A full guest journey (Booking → Welcome → Pre-Arrival → Check-in → Stay → Support → Checkout → Review → Repeat), with guest profiles tracking preferences, special occasions, VIP status and referral source — plus a Guest Experience Score per stay across check-in, cleanliness, communication, amenities and property condition, turning your reviews into operational intelligence instead of just star ratings.
Every checkout runs through a real workflow: Checkout → Cleaning Assigned → Cleaning Started → Deep Clean/Standard → Inspection → Inventory Check → Maintenance Check → Restock → Photos → Ready. A property cannot show as "Ready" until every step is actually complete — no more guessing whether a unit is really guest-ready.
More than a name and phone number — a genuine mini operations CRM for cleaners, inspectors, handymen, plumbers, electricians, landscapers and property managers, each with rates, availability, performance and reliability tracked. Each role gets a simplified operational view: cleaners see today's turnovers, maintenance sees open work orders, managers see property issues, owners see the financials — the same role-based structure real property-management software uses.
Full issue tracking (priority, contractor, quote, approved cost, actual cost, warranty, insurance, recurrence) linked to an Asset Register (AC units, appliances, fixtures, electronics) so every asset carries its own maintenance history feeding a real replace-vs-repair decision — not just a "broken sink" note.
A real supply chain, not a guess: current stock, reorder point, supplier, unit cost and consumption rate per item, with automatic 🔴 Low Stock / 🟠 Reorder Soon / 🟢 Healthy status per property.
A genuine Property P&L per unit — revenue minus platform fees, cleaning, utilities, supplies, maintenance, management, mortgage, insurance, taxes and software — down to Net Operating Profit, Profit Margin, ROI, Cost per Occupied Night, Revenue per Available Night, Break-Even Occupancy and Break-Even ADR. This is the layer that makes the system feel like a finance department, not a spreadsheet.
Built for operators managing properties on behalf of other people: an Owner Portal tracking ownership structure, revenue share, management fee and payout by statement period, and an Owner Dashboard summarizing property performance, revenue, expenses and net distribution — the feature that turns this from "Airbnb Host Planner" into a genuine Short-Term Rental Management OS.
A Compliance Center tracking business registration, STR permits, local licenses, insurance and safety inspections with expiration alerts (🔴 Expired / 🟠 Expiring Soon / 🟢 Current) — especially valuable across a multi-property portfolio — plus a dedicated Incident Center for guest damage, injury, noise complaints, lockouts and emergencies, each running Report → Evidence → Action → Cost → Resolution → Follow-up.
A standardized 5-Star Checklist across entry, living areas, kitchen, bedrooms, bathrooms, exterior, amenities, safety, guest supplies and technology — producing a measurable Property Inspection Score (e.g. 96/100), so quality control isn't a feeling, it's a number.
An organized SOP Library across Guest Operations, Cleaning, Maintenance, Finance, Team and Crisis Management (lockouts, power outages, water leaks, complaints) — genuinely one of the highest-value parts of the system for any operator scaling past themselves.
A full digital guest guide per property — welcome, check-in, Wi-Fi, house rules, parking, amenities, checkout, emergency info and local recommendations — polished enough to double as a guest-facing amenity, not just an internal reference.
Track listing performance, social media, direct bookings, referrals, repeat guests and local partnerships — because a serious operator doesn't think about one OTA. Paired with a Market Radar for competitor pricing, amenities and positioning, turning "competitors don't offer a workspace" into an actual strategic opportunity.
An executive STR Business Scorecard across Portfolio, Revenue, Operations, Customer, Finance and Growth — and the feature the whole system is built around: the Exception Center, which shows only what actually needs a decision (🔴 Critical, 🟠 Attention, 🟡 Optimization) instead of forcing you to scan every database. It all rolls up into a final Control Tower dashboard: today's check-ins/check-outs/turnovers, money, best/worst/at-risk properties, team workload and guest reviews — one screen, one glance.
50+ SOPs · 100+ Guest Message Templates · Ultimate Cleaning Checklist · Property Inspection Checklist · Emergency Response Playbook · 5-Star Guest Experience Playbook · STR Profitability Calculator · Property Acquisition Calculator · Pricing Strategy Workbook · Property Onboarding Checklist · Cleaner Onboarding Kit · Property Manager Onboarding Kit · Guest Guidebook Templates · Seasonal Operations Calendar · AI Prompt Library · 30-Day STR Business Setup · Monthly Owner Statement Template
Requirements: A free or paid Notion account (desktop, web, or mobile).
I only manage one property — is this overkill? If you're treating it like a real business — chasing 5-star reviews, watching your margin, managing a cleaner — no. The system scales down to one property just as cleanly as it scales up to a portfolio; you simply won't touch the Owner Portal or multi-property comparisons until you need them.
Does this sync with Airbnb or VRBO automatically? No — and we don't claim it does. STR•OS is the command center that sits above your booking channels, with integration-ready workflows and import instructions, not a channel manager or PMS replacement.
Can I use this if I manage properties for other owners? Yes — the Owner/Investor Hub is built specifically for that: revenue share, management fees, and owner statements by property.
Is this a one-time purchase? Yes. One payment, lifetime access to your duplicate, including future template updates.
Do I need the paid version of Notion? No — it runs on Notion's free plan for individual use.