Digital product: All digital products are instant downloads, so all sales are final once the file has been delivered.
If a specific product offers a money-back guarantee (e.g. our 7-day guarantee)
that applies instead, reach out within the stated window at [email protected] and we’ll process it.
Physical products: For hardcover orders, if your item arrives damaged or defective, contact us within 48 hours of delivery at [email protected] with a photo of the issue, and we’ll arrange a replacement or refund. We don’t accept returns for change of mind once an order has shipped, given printing and shipping costs are non-recoverable.
Technical Issues: If a digital file didn’t arrive, or you received the wrong link,contact us at [email protected] and we’ll resolve it right away, no guarantee window needed.