We're committed to providing high-quality services. Here's our refund policy:
Course and Product Sales:
- 30% cancellation fee applies if you cancel within 4 days of purchase
- No refunds for digital products e.g., e-books, online courses after access has been granted
- Refunds will be processed within 7-10 business days of receiving your request
Counselling/Therapy Sessions:
- 24-hour notice required for cancellations or rescheduling
- Late cancellations or no-shows may incur a fee up to 50% of session cost
- Refunds will be processed within 7-10 business days of receiving your request
How to Request a Refund:
- Contact us at [email protected] with your order details and reason for refund request
Refund Conditions:
- Refunds are subject to review and approval
- We'll notify you via email about the refund status
By purchasing our services, you agree to these terms.