TERMS & CONDITIONS FOR THEWOMANHEALTHPHYSIO LTD
TERMS AND CONDITIONS
By purchasing this product from Thewomanhealthphysio Ltd, you agree to all the terms contained in this agreement.
SERVICES, PRODUCTS AND COURSES
THEWOMANHEALTHPHYSIO LTD (“Company,” “us,” “we,” “our,”) agrees to provide ( service, product or course) made available through our online shopping cart. You understand and agree to abide by all policies and procedures outlined in this Agreement as a condition of your access to the (Service , Product or Course).
DISCLAIMER
We are a pelvic health physiotherapy clinic, we offer only professional physiotherapy services, and we do not offer services that negate your Medical Doctor's Advice. Check with your Medical Doctor first, if you are in doubt of your possible outcomes as a result of this ( Service, Product or Course). You understand that your participation in, or purchase of this (Service, Product, or Course) will not guarantee any specific intended result if you don't follow through with the physiotherapy advice given and implement as instructed.
You also understand that we have not promised, shall not be obligated to, and will not deliver any guaranteed outcomes as a result of following the recommendations set forth in this (Service, Product or Course). You should make your own lifestyle and health decisions based on your own personal health goals, objectives, and desires. It’s important to note and understand that the information provided in this (Service, Product or Course) is not intended to be individual physiotherapy advice tailored specifically to you and should not be used as a substitute for individual physiotherapy advice except otherwise stated in your (Service, Product or Course) description. All information provided in this (Service, Product or Course) is general in nature and based on our research, knowledge, clinical expertise and experiences. Except your service is a private and individualized one as stated on your (service, product or course) page, We recognize that our advice and recommendations are not “one-size-fits-all” and should be followed at your own discretion.
You further understand that a one-on-one relationship does not exist between you and Us (Client) except stated in your (Service, Product or Course) purchase description. In order for us to enter into a form of one-on-one intervention or coaching relationship, you need to have bought a Private Therapy or Consultation "Service" "Product" or "Course" TICKET, a separate agreement will be entered into and signed by both you and Us.
PHYSICAL SESSIONS
CLINIC SERVICE- If you paid for physical clinic sessions, you session starts promptly at the time scheduled. Showing up late eats into your scheduled time and you only have access to the rest of the time in your schedule. your session will not be extended.
You are allowed to come in with a chaperone, if you feel comfortable with it.
We will also make provision for a same gender chaperone where need be.
You can reschedule your appointment 48 hours before the scheduled date, otherwise scheduled session will be forfeited.
HOME SERVICE- session will take place at your given home address
You are allowed to have a chaperone present at your session.
We will also come in with a same gender chaperone.
Your session starts 10 mins from the moment we arrive at your location.
You can re-schedule your appointment 48 hours before the scheduled date, otherwise, scheduled session will be forfeited
FEES & PAYMENT
The fees for the "Service, "Product" or "Course" are as stated on your purchase reciept per item.
By submitting your credit card information online, you authorize us to charge your credit card for the full payment of the item you have picked.
DURATION
The duration of "Services" "Products" or "Courses" are stated on your payment page.
You only have access to the course resources that were listed on the payment page.
If you wish to continue to have access to the resources after the duration stated on your payment page, kindly purchase a renewal license.
If you have a Webinar level ticket, your access to the course replay is for 24 hours.
You only have access to the course resources that were listed on the payment page.
If you wish to continue to have access to the course after the 24hrs, kindly purchase an upgrade license to a VIP ticket
DEFERMENT
The "Service" "product" or "Course" cannot be deferred after the participant has started partaking of them.
If decided to defer their enrolment before the webinar starts, the Course must be taken within the 3 months period.
There is no provision to rollover on the expiration of the 3 months grace period and the payment for the "Service" "Product" " Course" is forfeit upon failure to take the "Service" "Product" "Course" within 3 months. You shall not be entitled to any refunds or exchanges.
REFUNDS
Due to the nature of the services provided, all sales are final. The Company maintains a strict NO REFUND policy and a NO EXCHANGE policy. If you decide that you no longer wish to participate in the course, you may cancel your enrollment, but no refund will be issued and no exchanges will be approved.
NON-DISCLOSURE OF COURSE MATERIALS
All course materials are proprietary, copyrighted and developed solely and specifically by us. Some course materials from MYPFM are used with license ( The Woman Health Physio is a signed AmbassadorPro with MYPFM Organisation Texas). All videos, audios, transcripts, worksheets, materials, pdfs, resources etc. are provided for your personal use only and may not be shared or reproduced without our written consent.
ACCESS TO ACCOUNTABILITY GROUP
You have access to the ACCOUNTABILITY GROUP if it is listed on your "Service" "Product" or "Course" page . Please note that we reserve the right to eject you from the ACCOUNTABILITY GROUP if you break any of the rules.
We also have the right to remove your posts or comments if it is not aligned with our values.
Terms of Use
You understand and agree that we have the right to use all posts and threads in this group for marketing and promotional purposes.
Opinions and advice expressed in this group are by fellow community members, and what works for one member may not work for another. We do not endorse or take any responsibility for the validity of the content posted.
Joining our group does not grant you any right to use our name, logo, or any intellectual property for commercial purposes. Please don’t imply that you are associated with us or that your content represents our views.
Participation is a privilege and can be revoked at any time. There is zero tolerance for hate speech, bullying, discrimination, or other negative behaviour/language.
Please don’t use the community in any way that is deceptive, harmful, obscene, defamatory, infringing, or otherwise objectionable.
Failure to adhere to these guidelines may result in removal from the accountability community.
NO TRANSFER OF INTELLECTUAL PROPERTY
All the content of the course, product or service rendered and any other material you might come in contact with while undertaking our Courses, Services, and Products, are protected as copyright works. All original materials provided to you are for your individual use only as a single-user license.
You are not authorized to use any of our intellectual property for any purpose other than your own personal use.
No license to sell or distribute our materials is granted or implied. By signing up to our courses and services, you agree
(1) not to infringe any copyright, patent, trademark, trade secret, or other intellectual property rights
(2) that any non-public information shared by us is confidential and proprietary and belongs solely and exclusively to us; and
(3) not to disclose such information to any other person or use it in any manner other than in discussion with us.
CLIENT RESPONSIBILITY
Products and Courses are developed strictly for educational and informational purposes ONLY.
Private services however, are designed to work towards achieving your pelvic health goals.
You accept and agree that you are 100% responsible for your progress and results from the Courses.
We make no representations, warranties, or guarantees verbally or in writing. You fully understand that because of the self-study nature of the Course, the results experienced by each Participant may significantly vary. Course information is intended for a general audience and does not purport to be, nor should it be construed as, specific advice tailored to any individual. We assume no responsibility for errors or omissions that may appear in any Course materials.
LIMITATION OF LIABILITY.
You agree that your use of the Course is at your own risk and that the Course is only an informational and educational service being provided.
You release the Company, its members, officers, employees, directors, subsidiaries, principals, agents, heirs, executors, administrators, successors, assigns, Instructors, guides, staff, Participants, and related entities (“Releases”) from any and all damages that may result from any claims arising from any agreements, all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in equity arising from participation in the Course. You accept any and all risks, foreseeable or unforeseeable.
You agree that we will not be held liable for any damages of any kind resulting in or arising from including but not limited to; direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of our services or enrolment in the Course.
MEDIA RELEASE - TESTIMONIALS LIMITATION OF LIABILITY.
Participant agrees that all testimonials and comments (collectively, “Testimonials”) that they share with the Company and its representatives about the Program and services shall become the Company's ’s exclusive property.
Participant assigns to the Company all worldwide rights, title and interest in and to the Testimonials.
Participant waives any claim based on moral rights, unfair competition, breach of implied contract, breach of confidentiality, and any other legal theory to the Testimonials.
Testimonials will be used with NAME INITIALS ONLY except agreed by individuals for reveal of full names, likeness, appearance and images.
The Company is under no obligation:
To maintain any Testimonials in confidence; or
To pay a Participant or any third party any compensation for any Testimonials. Participant is solely responsible for the content of any Testimonials made.
Participant authorizes the release of their name initials in Testimonials, for all uses and purposes whatsoever without reservation or limitation, or compensation to them or any other person or entity.
The Company is under no obligation whatsoever to use any of the Testimonials.
MISCELLANEOUS
Consent to use client information and testimonials.
You hereby consent to our use and dissemination of generic information and testimonials you provide, screenshots taken by us or provided to us, non confidential conversations, and such like information on our platform, excluding your image and full names, except otherwise permitted.
Severability
If any provision of this agreement is held by the courts to be invalid or unenforceable, the remaining provisions shall nevertheless continue in full force.
No Waiver
The failure of either party to exercise any right provided for will not be deemed a waiver of that right or any further rights hereunder.
Non-disparagement.
You agree not to engage in any conduct or communications with a third party, public or private, designed to disparage the Company or the services and Course. You nor any of your associates, employees or affiliates will directly or indirectly, in any capacity or manner, make, express, transmit speak, write, verbalize or otherwise communicate in any way (or cause, further, assist, solicit, encourage, support or participate in any of the foregoing), any remark, comment, message, information, declaration, communication or other statement of any kind, whether verbal, in writing, electronically transferred or otherwise, that might reasonably be construed to be derogatory or critical of, or negative toward, the Company or any of its owners, directors, officers, affiliates, subsidiaries, employees, agents, representatives, Course subscribers, or customers,.
Indemnification.
You shall defend, indemnify, and hold harmless the Company and its members, officers, employers, employees, contractors, directors, related entities, trustees, affiliates, and successors from and against any and all liabilities and expenses whatsoever, excluding, however, any such expenses and liabilities which may result from sole negligence or willful misconduct of the Company. You shall defend Company in any legal actions, regulatory actions, or the like arising from or related to this Agreement. You recognize and agree that none of Company’s members, shareholders, trustees, affiliates, and successors shall be held personally responsible or liable for any actions or representations of Company.
Data Protection
We will only use your personal information in the manner set out in our privacy policy.
Resolution of disputes.
Any dispute relating to this agreement which cannot be resolved by negotiations between the parties within Ten (10) days of either party giving notice to the other party that a dispute has arisen shall be submitted to mediation at the Lagos Multi-Door Courthouse and failing settlement either party shall refer the matter to be finally settled by arbitration in accordance with the Arbitration & Conciliation Act, Cap A18, Laws of the Federation of Nigeria LFN 2004(or any Statutory replacement thereof), by a sole Arbitrator appointed by the Chairman of the Chartered Institute of Arbitrators UK Nigeria Branch.
The Arbitration shall take place in Lagos, Nigeria and shall be conducted in English Language. The arbitrator shall have a maximum period of Fifteen (15) working days to resolve the dispute after the exchange of pleadings by the parties. The decision of the arbitrator shall be final and binding on all parties. There shall be no recourse to litigation.
CONTACT.
Any questions or concerns related to this agreement should be sent to [email protected]