TelePsychology Form

🧠 Wealthmind Psychology – Telehealth Services Terms & Conditions

1. Introduction

These Terms and Conditions (“Agreement”) govern your use of telehealth services provided by Wealthmind Psychology, operated by Dr. Isaac Ahenkorah (Neuropsychologist – Brain and Behavior Specialist).

By booking or attending a telehealth session, you acknowledge that you have read, understood, and agreed to be bound by this Agreement.

2. Nature of Telehealth Services

Telehealth allows for remote delivery of psychological and mental health services using secure video conferencing tools such as Doxy.me.

These services may include:

• Psychological assessment and therapy
• Counselling and life coaching
• Neurodiversity support
• Wellness consultation and mental health education

Telehealth is designed to provide convenient access to professional care but is not a substitute for emergency or in-person medical treatment.

3. Eligibility

You must be 18 years or older to independently access our telehealth services.

Minors (below 18) require the consent and presence of a parent or legal guardian during sessions.

4. Confidentiality and Privacy

Wealthmind Psychology upholds strict confidentiality and complies with:

• The Ghana Psychology Council (GPC) ethical standards
• International privacy and data protection laws (GDPR, HIPAA equivalents)

All session data, communication, and notes are confidential and will not be shared without your written consent, except in cases where disclosure is required by law, such as:

• Imminent risk of harm to self or others
• Suspected abuse or neglect
• Legal court orders

Your telehealth session will never be recorded without your explicit permission.

5. Technology and Security

Wealthmind Psychology uses encrypted and secure video platforms (primarily Doxy.me) for all virtual sessions.

While we take every measure to maintain privacy, you acknowledge that:

• Technical failures or internet disruptions may occasionally occur.
• You are responsible for ensuring a private, quiet, and safe space for your session.
• Wealthmind Psychology is not liable for any unauthorized access due to your local network or device settings.

6. Scheduling and Cancellations

• Appointments are scheduled based on mutual availability.
• Clients must provide at least 24 hours’ notice for cancellations or rescheduling.
• Late cancellations or no-shows may result in a cancellation fee or forfeiture of the session fee.
• Wealthmind Psychology reserves the right to reschedule appointments due to emergencies or unforeseen circumstances.

7. Fees and Payments

• All telehealth services require pre-payment to confirm your booking.
• Accepted payment methods include Mobile Money, Bank Transfer, and PayPal/Card.
• Receipts will be issued upon confirmation.
• Fees are non-refundable once a session has commenced.

Any billing errors or adjustments must be reported within 7 working days.

8. Limitations of Telehealth

While telehealth is effective for many psychological needs, certain cases may require in-person evaluation or emergency care.

Telehealth may not be suitable for:

• Acute psychiatric crises or suicidal intent
• Severe cognitive impairment
• Complex medical emergencies

In such cases, clients will be referred to an appropriate healthcare provider or emergency service.

9. Client Responsibilities

Clients agree to:

• Provide accurate and complete information during registration.
• Attend sessions punctually.
• Avoid using telehealth services under the influence of substances.
• Maintain respectful and professional communication at all times.

Wealthmind Psychology reserves the right to discontinue services in cases of abuse, harassment, or ethical violations.

10. Informed Consent

By engaging in telehealth services, you acknowledge that:

• You understand the nature, benefits, and potential risks of telehealth.
• You consent to receive services via secure video platforms.
• You may withdraw consent at any time by providing written notice.

11. Liability Disclaimer

Wealthmind Psychology and its practitioners shall not be held liable for:

• Any decisions made based on information provided during sessions.
• Technical issues or data loss caused by third-party platforms.
• Psychological outcomes beyond reasonable professional control.

These services are provided “as is” and do not guarantee specific therapeutic outcomes.

12. Governing Law

This Agreement is governed by the laws of the Republic of Ghana and the ethical framework of the Ghana Psychology Council (GPC).

Any disputes shall be resolved in accordance with Ghanaian legal and professional standards.

13. Contact Information

Wealthmind Psychology

Dr. Isaac Ahenkorah (Neuropsychologist – Brain & Behavior Specialist)

📧 Email: [email protected]

🌐 Website: wealthmindpsychology.great-site.net

📞 Phone: +233 248 182 542

14. Acknowledgment

By signing or submitting this form online, you confirm that you:

• Have read and understood these Terms and Conditions.
• Consent to receive psychological services via telehealth.
• Agree to abide by all ethical and professional standards stated herein.