The Knowledge & Process Health Check by Narrated Reserve
Choose a Bundle
🟤 Tier 1 — The Diagnostic What's included: The Knowledge & Process Health Check scorecard (Excel/Google Sheets) Auto-scored results with maturity level and category chart Step-by-step instructions — no experience needed Perfect for business owners who want a fast, honest read on where they stand.
⚫ Tier 2 — The Full Diagnostic + Strategy Session Everything in Tier 1, plus: The Results Report template — a polished, professional write-up of your findings, ready to share with your team or co-founders A 1-hour 1:1 consultation with Narrated Reserve to walk through your results, answer questions, and map out your top 2–3 priority fixes Personalised recommendations based on your specific scores This tier is for business owners who don't just want the score — they want a plan, and someone to sanity-check it with. Spots for the consultation are limited each month — book early.
Is your business one resignation away from losing everything it knows?
Most small businesses run on knowledge that lives in people's heads, not in systems. When a key team member leaves, gets sick, or is just unreachable for a day — things break. This 30-question diagnostic shows you exactly where that risk is hiding, in under 15 minutes.
Built by Narrated Reserve, a Knowledge Management & Process Optimisation consultancy, this tool scores your business across 6 critical areas:
✔️ Documentation & SOPs
✔️ Onboarding & Training
✔️ Key-Person Dependency Risk
✔️ Process Efficiency
✔️ Tools & Systems
✔️ Communication & Handoffs
You'll walk away with a clear score, a maturity rating (from Critical Risk to Optimised), and a visual breakdown of exactly where to focus first.