REFUND POLICY
Effective Date: April 1, 2026
Business Name: 7venPoint Global
1. Digital Product Policy
Due to the nature of digital products, all sales are final. Once a product has been delivered or accessed, we do not offer refunds.
2. Exceptions
Refunds may only be considered if:
- You were charged multiple times for the same product
- You did not receive the product after purchase
- The file is corrupted or inaccessible and cannot be fixed
3. Request Process
To request a refund under valid conditions, contact us within 48 hours of purchase with:
- Proof of payment
- Description of the issue
4. Resolution
If your request is approved:
- A refund will be issued to your original payment method
OR
- A replacement product will be provided
5. Non-Refundable Situations
We do not issue refunds for:
- Change of mind
- Lack of understanding of product content
- Failure to read product description before purchase
6. Contact
Email: [Insert Email Address]
By purchasing from our store, you agree to this Refund Policy.