KEDI SC-1059

Return & Refund Policy

At KEDI Healthcare SC-1059, we prioritize customer satisfaction and strive to ensure that every order is fulfilled accurately. If you are not satisfied with your purchase, please review our return and refund policy below;

Eligibility for Returns and Refunds 

We will offer a full refund or exchange in the following situations:

1. Incorrect Product Supplied: If the product you received does not match the product you ordered.

2. Expired Products.

Conditions for Return

To qualify for a return:

1. The item must be unused and in the same condition as received.

2. The item must be returned in its original packaging.

3. Proof of purchase (order confirmation or receipt) is required.

Return Process

1. Contact Us: Notify us within 3 days of receiving your order by calling 0806 645 3441 or click here.

2. Approval: Our team will review your request and provide instructions on how to proceed with the return.

3. Shipping: Send the item to the address provided in our return instructions. [We reimburse shipping costs for returns due to our error.]

Refund Process

Approved refunds will be processed within 7 working days of receiving the returned item.

Refunds will be completed immediately after a successful review.

Non-Returnable Items

Please note: Opened, Used, or Damaged Items are not eligible for refunds!

Contact Us

For any questions regarding returns, refunds, or exchanges, feel free to contact us at:

Email: [email protected] 

Phone: 0806 645 3441 OR click here.