This Refund Policy outlines the terms and conditions for requesting refunds on our digital products. Since our products are digital and instantly accessible after purchase, we generally do not offer refunds. However, we are committed to ensuring customer satisfaction and will review refund requests under specific circumstances.
Refund Policy for Cynthia Ozumba Digital Products
1. No Refunds on Digital Products
Due to the nature of digital products, all sales are final. Once a product has been purchased and delivered, we cannot issue a refund, return, or exchange. Please ensure you review the product details carefully before making a purchase.
2. Exceptions to Our No-Refund Policy
We may consider refund requests only under the following circumstances:
- You were charged multiple times for the same product due to a technical issue.
- You did not receive access to the digital product after payment, and our support team has been unable to resolve the issue.
3. Refund Request Process
If you believe you qualify for a refund under the exceptions listed above, please follow these steps:
- Contact us within 3 days of purchase with your order details.
- Provide proof of payment and describe the issue.
- Our team will review your request and respond within 5 business days.
4. Contact Information
For any refund-related inquiries, you can reach us via:
WhatsApp: +2348181327899
Email: [email protected]
By purchasing our digital products, you acknowledge and agree to this Refund Policy.