Last Updated: [8 May 2025]
At Relationship Talks with Vikkie, we are committed to providing quality resources to help you grow and build strong, God-centered relationships. We understand that sometimes things don’t work out as expected. Please read the following refund policy carefully.
1. Digital Product Refunds
As we offer digital products (eBooks, downloadable resources, etc.), please note that due to the nature of these products, we do not offer refunds once a purchase has been completed and the product has been delivered/downloaded.
However, if you encounter any issues with your purchase, such as:
- A broken download link
- An incorrect item received
- Problems accessing your eBook
Please contact us within 7 days of your purchase at [[email protected]], and we will work with you to resolve the issue promptly.
2. Exchange Policy
We do not offer exchanges for eBooks or other digital products. If you are unsure about a product, we encourage you to review all available product details and descriptions before making your purchase.
3. Product Issues or Technical Problems
If there is an issue with the digital file or any technical difficulties that prevent you from accessing or using the product, please contact us. We will provide assistance or, if necessary, issue a new download link or version of the product.
4. Non-Refundable Fees
Please note that any fees associated with processing payments (e.g., transaction fees, third-party service fees) are non-refundable.
5. How to Request Support
If you have any questions about your purchase or need help with any technical issues, please email us at [[email protected]], and we’ll be happy to assist you.
6. Changes to This Refund Policy
We reserve the right to update or change this refund policy at any time. Any changes will be posted on this page, and the revised date will be indicated at the top of the page. Please check periodically for updates.