REFUND POLICY
Last Updated: 15 September 2026
Thank you for purchasing from BOOZE PROFIT CONTROL.
Because our products are primarily digital products that can be delivered electronically, we have a specific refund policy designed to protect both customers and the business.
1. Digital Products
Digital products are generally non-refundable once the product has been successfully delivered or access has been provided.
This includes, but is not limited to:
- Excel templates
- Google Sheets tools
- PDF guides
- Checklists
- Digital systems
- Downloadable resources
- Digital courses
2. Technical Problems
If you have paid for a product but cannot access or download it because of a verified technical problem on our side, please contact us.
We will first attempt to resolve the issue by providing access, a replacement file or another reasonable solution.
Where the issue cannot reasonably be resolved, we may consider an appropriate refund.
3. Duplicate Purchases
If you accidentally purchase the same digital product more than once, contact us as soon as possible with proof of the duplicate transaction.
We will review the transaction and may issue a refund for the duplicate purchase where appropriate.
4. Incorrect Product Purchased
Please review the product description, features and included materials before completing your purchase.
Purchasing a product by mistake does not automatically qualify for a refund.
However, we encourage customers to contact us so that we can review the situation and determine whether another solution is appropriate.
5. Refund Requests
To request assistance regarding a purchase, provide:
- Your name
- Email address used during purchase
- Product purchased
- Date of purchase
- Order or transaction reference
- Description of the problem
We may request additional information where necessary to verify the purchase.
6. Refund Decisions
Each refund request will be reviewed based on the circumstances of the transaction, the nature of the product and applicable consumer-protection requirements.
Nothing in this policy is intended to remove or restrict any rights that cannot legally be excluded under applicable law.
7. Contact
For refund or purchase-support requests, contact BOOZE PROFIT CONTROL through the support contact provided on our store.
We aim to handle genuine technical and transaction issues fairly and promptly.