Effective Date: 19/02/2025
We are committed to providing high-quality resume writing, LinkedIn optimization, cover letter creation, and career coaching services. Our goal is to ensure customer satisfaction by delivering exactly what is described in our service listings.
However, due to the nature of our digital services, we maintain a strict no-refund policy once payment has been made. Please read the terms below carefully before purchasing.
1. No Refunds After Service Delivery
All sales are final. Once a service has been purchased and work has begun, no refunds will be issued. This includes:
✔ Resume/CV revamps, LinkedIn profile optimizations, cover letters, or any custom career documents.
✔ Any digital services that have been fulfilled, reviewed, or delivered.
Since our services are custom-tailored to each individual, refunds cannot be provided once work has been started or completed.
2. Refund Eligibility
Refunds will only be considered under the following circumstances:
✔ Service Not Provided: If we fail to deliver the service as described in the product listing.
✔ Duplicate Payment: If you accidentally make a duplicate payment for the same service.
Refund requests will be reviewed on a case-by-case basis and must be submitted within 7 days of purchase.
3. Revision Policy Instead of Refunds
If you are unsatisfied with your order, we offer unlimited revisions (as specified in the service description) to ensure the final product meets your expectations. We encourage you to request adjustments rather than seek a refund.
4. How to Request a Refund (If Eligible)
If you qualify for a refund based on the conditions above, please follow these steps:
- Contact Us: Email us at here with your order details.
- Provide Evidence: Explain why you believe you are eligible for a refund and include supporting details.
- Review Process: We will assess your request and respond within 5 business days.
If a refund is approved, it will be processed via the original payment method within 7-10 business days.
5. Chargebacks & Disputes
If you initiate a chargeback or dispute without following our refund policy, we reserve the right to ban future purchases and take necessary action to resolve the claim. We encourage customers to communicate with us first for any issues.
6. Contact Us
If you have any questions about our Refund Policy, please reach out:
By purchasing from FIND Services Store, you acknowledge and agree to this Refund Policy.
Thank you for trusting us with your career journey! 😊