At iBUY GH, your satisfaction is our priority. We strive to ensure every product meets your expectations, but if something isn’t quite right, our return and refund process is here to help.
🔁 Returns
Eligibility: Items can be returned within 7 days of purchase.
Condition: Returned items must be unused, in original packaging, and include all accessories.
Non-returnable items: Earphones, tempered glass, and software-related products unless defective.
💰 Refunds
Approved refunds are processed within 3-5 business days after we inspect the returned item.
- Refunds are made via the original payment method or store credit, based on your preference.
- Shipping/delivery fees are non-refundable unless the return is due to our error or a defective item.
⚠️ Defective or Wrong Items
If you receive an incorrect or faulty product, please contact us within 48 hours of delivery. We’ll arrange a swift replacement or refund—no hassle!
📞 Need Help?
Reach out anytime via our website or WhatsApp. Our support team is ready to assist you with returns, exchanges, or product queries.