1. Delivery Method
All products purchased from iMade eBooks Planet are delivered digitally.
After successful payment and confirmation by Selar, customers will receive:
An instant download link on the checkout page, and/or a download email sent to the email address provided during purchase.
There is no physical shipment of products.
2. Delivery Time
Delivery is instant.
In most cases, you will be able to access your e-book immediately after payment.
If your payment is pending or requires verification by the payment processor, access may take a few extra minutes.
3. Failed or Delayed Delivery
If you do not receive your download link:
- Check your email spam/junk folder
- Verify that the email you entered during purchase is correct
- Revisit your Selar order page
- Contact us for assistance
We will ensure you receive your product, but this does not affect our No-Refund Policy.
4. Download Issues
If you experience problems such as:
- File not opening
- Broken link
- Or file not compatible with your device
Contact our support team and we will resend the file or provide alternative access.
We are committed to ensuring that every customer receives their digital product successfully.
5. No Shipping Fees
Because all products are digital, there are no shipping fees, delivery charges, or hidden costs related to transportation or logistics.
6. Geographic Availability
Our digital e-books can be purchased and downloaded from any country, as long as Selar supports your payment method.