Please click "PRIVACY POLICY" at the end of the page to view our privacy policy.
We do not offer refunds for cancelled or missed appointments.
● Clients are encouraged to reschedule their sessions.
We request a minimum of 24 hours' notice via email for any appointment changes.
We recognize that emergencies can arise, and we will strive to accommodate such situations to the best of our ability.
Please ensure that you arrive on time for your appointment.
● Kindly note that we do not send reminders for appointments.
We recommend adding this appointment to your calendar to avoid forgetting the date and time.
If you anticipate being late, please notify us via email @[email protected] as soon as possible to reschedule.
● Technical Preparation
Familiarize yourself with the meeting platform beforehand to avoid any technical issues.
Also, ensure you have a stable internet connection and a fully charged device for the appointment.
We recommend being seated and ready at least 10 minutes before the scheduled time to ensure a smooth start and maximize our time together.
● If you arrive late, your session may still need to end at the originally scheduled time out of consideration for other clients’ appointments and respect for the counselors’ schedule.
However, you are welcome to book another appointment.
Thank you for your cooperation.