Sediac Co – Refund Policy
Effective Date: November 9th, 2025.
At Sediac Co, customer satisfaction is important to us. Please read our refund policy carefully before making a purchase.
1. Digital Products:
All digital products (e.g., graphic design, ebooks, templates, digital art, photo/video presets etc.) are non-refundable due to their digital nature.
Once a digital product is delivered or a download link or file is provided, the sale is considered final.
If you experience technical issues accessing your digital product, contact us at [Insert contact info] and we will assist you.
2. Custom Services:
Custom services (e.g., personalized graphic design, photo/video editing) may be eligible for a partial or full refund only if:
We fail to deliver the service as agreed.
The service is not completed within the agreed timeframe without prior notice.
Refund requests must be submitted in writing within 7 days of delivery.
3. Cancellations:
Orders for digital products cannot be canceled once payment is confirmed.
Custom service orders can be canceled before work has begun. Once work has started, cancellation may not be possible, or only a partial refund may be issued.
4. How to Request a Refund:
Contact us via mail at: [email protected] with your order details and reason for the refund request.
We may request proof or documentation to process your request.
Refunds, if approved, will be processed via the original payment method within 7–14 business days.
5. Limitations:
Sediac Co reserves the right to deny refunds if the request does not meet the criteria listed above.
Refunds are not applicable for:
Change of mind
Accidental purchases
Misuse or unauthorized sharing of digital products
6. Contact Us:
For any questions regarding this Refund Policy, please contact us via mail at: [email protected]
By purchasing from Sediac Co, you acknowledge that you have read, understood, and agreed to this Refund Policy.