Refund Policy
At steph_judy's tastes, we strive to provide high-quality products and excellent customer service. However, we understand that sometimes issues may arise, and you may need a refund.
Eligibility for Refunds
Refunds are available for the following reasons:
1. Defective or corrupted files: If the product is defective, corrupted, or cannot be downloaded.
2. Incorrect product: If you received a different product than what you ordered.
3. Not as described: If the product does not match the description or promises made on the sales page.
Refund Process
To request a refund, please contact us at [[email protected]] within [7 days] of your purchase. Please provide:
1. Your order number
2. Reason for the refund request
3. Proof of purchase
Refund Timeline
Refunds will be processed within [5-7 business days] after receiving your request. Refunds will be issued in the original payment method.
Exceptions
Refunds are not available for:
1. Change of heart: If you simply change your mind or no longer want the product.
2. Lack of technical expertise: If you are unable to use the product due to lack of technical knowledge.
Amendments
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately.
By purchasing from our Selar store, you agree to this refund policy.