Online Professional Training

Master the Umrah Industry from Fundamentals to Practical Operations. No Prior Experience Required.

COURSE OVERVIEW

Language: Hausa
Duration: 2 hours
Format: 10 pre-recorded video lessons
Access Period: 1 year from the date access is granted
Certificate: Certificate of Completion
Learning Mode: Self-paced online learning
Last Updated: December 2026

WHO SHOULD ENROLL?

This course is designed for:

Aspiring Umrah agents entering the industry
Existing travel agents seeking to expand into Umrah services
Entrepreneurs interested in starting an Umrah business
Travel agency owners and staff involved in Umrah operations

Prerequisites: No prior Umrah industry experience is required. Basic smartphone or computer skills are recommended.

WHAT YOU WILL LEARN

By the end of the Umrah Agent Bootcamp, you will be able to:

Understand the Umrah travel industry, its business models, and the roles of agents and service providers.
Identify essential Umrah products and services and structure a standard Umrah package.
Source suppliers, establish partnerships, and evaluate service providers.
Calculate package costs, set selling prices, and understand basic profit margins.
Understand the operational workflow, from customer inquiry and pilgrim data capture to booking coordination and pre-departure services.
Apply basic branding, sales, and digital marketing strategies to promote Umrah services.
Use relevant digital tools and platforms to support Umrah business operations.
Understand the general requirements and procedures for Nusuk external-agent onboarding.

COURSE CURRICULUM

Session 1: Introduction to the Umrah Business and Industry

Session 2: Types of Umrah Agents, Roles and Getting Started

Session 3: Understanding Umrah Products, Services and Packages

Session 4: Product Sourcing, Supplier Partnerships and Contracting

Session 5: Ground Services Delivery and the Agent’s Responsibilities

Session 6: Branding, Sales and Marketing Strategies

Session 7: Pilgrim Data Capture and Pre-Departure Services

Session 8: The Tech-Powered Agent: Digital Tools and Platforms

Session 9: Practical Case Studies, Risk Management and Business Growth

Session 10: Becoming a Nusuk External Agent: Ministry of Hajj and Umrah Onboarding Guide.

DOWNLOADABLE TRAINING RESOURCES

Enrolled learners receive practical resources and templates to support their learning and business operations.

Umrah Operations Calendar
Standard Umrah Package Checklist
Pay Small Small (PSS) Form Template
Cancellation Policy Template
Supplier Due Diligence Checklist
Essential Links Directory: Saudi and Nigerian Platforms
14-Day Umrah Package Itinerary and Checklist
External Agent Registration Checklist

MEET YOUR INSTRUCTOR

ENGR. IBRAHIM INUSA

Nusuk Masar Consultant | Lead Instructor

Engr. Ibrahim holds a Master’s degree in IT from UNITEN, Malaysia, and a Bachelor’s degree from Marwadi University, India. He Ranked #1 on the Al Rajhi Educational Platform Leaderboard in collaboration with ministry of Hajj & Umrah in Saudi Arabia after completion of 44 Certifications course work at Master Level with 4 Badges in Pilgrim management and Nusuk ecosystem. Engr. Ibrahim has been a keynote speaker and NUSUK MASAR instructor at several international conferences across Europe and Africa, and featured in some leading tech industry magazines.

Engr. Ibrahim Inusa is a pioneering NUSUK MASAR Consultant for Umrah External Agents and OTA Companies, and the Founder & Managing Director of Hausaly EduTravels Ltd and NUSUK Consult, where he serves as Lead Instructor.

COURSE ACCESS AND DELIVERY

Learn Anywhere: Access the course using a smartphone, tablet, or computer.
Study at Your Own Pace: Complete the lessons according to your schedule.
Replay Lessons: Revisit video lessons as needed during your access period.
One-Year Access: Access the course for one year from the date access is granted.
Practical Resources: Download the training materials and templates provided with the course.

LEARNER SUPPORT

Learners can ask questions, participate in the course discussion group, and seek clarification from the instructor on topics covered in the training.

The support experience is designed to help learners strengthen their understanding of Umrah business operations and apply the knowledge to their individual business goals.

REGULATORY DISCLAIMER

The Umrah Agent Bootcamp is an independent educational and professional training programme offering general information and practical guidance on Umrah business operations, industry practices, and Nusuk external-agent onboarding.

Completing this course does not grant a licence, official external-agent status, accreditation, or approval from the Saudi Ministry of Hajj and Umrah or any other regulatory authority. Registration, eligibility, documentation, and onboarding requirements are determined by the relevant authorities and may change. Learners are responsible for verifying current requirements and obtaining all applicable approvals before conducting regulated activities.

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