with love, lily — Store Policies & Terms of Use

Thank you for supporting with love, lily! We create high-quality, ready-to-print study planners, digital notes, and organizational guides designed to help you succeed. By purchasing and downloading our digital products, you agree to the following legally binding terms and conditions.

1. Digital Refund & Cancellation Policy

Due to the instant, downloadable nature of digital products, all sales are final.

• We cannot offer refunds, returns, exchanges, or cancellations once a purchase is completed and the files are delivered.
• Please read the product description carefully and view all preview images before completing your purchase.
• If you experience any technical issues downloading or accessing your files, please contact us immediately at [email protected], and we will gladly assist you.

2. Intellectual Property & Personal Use License

When you purchase a product from our store, you are buying a limited, non-exclusive, non-transferable Personal Use License.

• Allowed: You may print as many physical copies of the files as you need for your personal use, academic study, or home organization.
• Prohibited: You may not share, redistribute, resell, lease, license, sub-license, or give away the digital files (or printed copies) to anyone else.
• You may not modify our designs to resell them or claim them as your own work. All designs, layouts, typography, and content remain the exclusive intellectual property of with love, lily.

3. Printing & Sizing Disclaimer

We provide our printable products in standard international sizes, typically including both US Letter (8.5 x 11 in) and A4 (21 x 29.7 cm) formats.

• It is the buyer’s responsibility to select the correct size file for their region's paper standards before printing.
• Please note that actual printed colors may vary slightly from what you see on your digital screen due to differences in monitor calibrations, printer models, ink types, and paper quality. For best results, we recommend using the "PDF Print" setting and high-quality paper.

4. International Privacy & Data Protection (GDPR / US Compliance)

We respect your privacy and protect your personal information.

• When you make a purchase, our platform facilitator (Selar) securely collects essential customer data, such as your name and email address.
• This data is used exclusively to securely deliver your digital files, handle customer service requests, and send important product updates.
• We never sell, trade, rent, or share your personal data with third-party marketers or external organizations.