Healthy Billionaire Academy Store offers digital educational products and may also offer physical products in the future.
This policy explains how customers receive their purchases and what to expect after completing an order.
1. Digital Products
Most products available through the Healthy Billionaire Academy Store are digital products, including:
- PDF guides and ebooks
- Courses
- Templates
- Prompt libraries
- Workbooks
- Checklists
- Educational resources
- Other digital products
Digital products do not require physical shipping.
2. Immediate Access After Payment
After your payment has been successfully completed, access to your digital purchase may be provided immediately on the Selar confirmation or post-payment page.
For some products, the purchased material or access option may be displayed directly after payment.
For other products, Selar may redirect you to another page, website, platform or resource where you can access the product you purchased.
Because different products may use different delivery methods, the exact access process may vary from product to product.
3. Do Not Close the Payment Confirmation Page Too Quickly
Where a product provides access directly after payment or uses a redirect link, customers should allow the post-payment process to complete before closing the page.
If a redirect or access button is displayed after successful payment, follow the instructions provided on the page.
4. If You Close the Page
If you close the confirmation page before accessing your digital product, do not immediately assume that your purchase has been lost.
Contact us at:
Provide the email address used for the purchase, the product purchased and any available order or transaction information.
We will make reasonable efforts to help you locate or regain access to your purchase.
5. Digital Access Problems
If you successfully paid for a digital product but cannot access it, contact us so we can investigate the issue.
We may request information such as:
- Your name
- Email used during purchase
- Product purchased
- Order or transaction information
- Description of the access problem
- Relevant screenshots where necessary
We will make reasonable efforts to resolve genuine access or delivery problems.
6. Physical Products
Where Healthy Billionaire Academy offers physical products, the applicable product page will clearly indicate that physical delivery is required.
The product page or checkout process will provide relevant information about:
- Shipping availability
- Delivery locations
- Shipping fees
- Estimated delivery time
- Available delivery methods
- Other applicable delivery conditions
7. Shipping Fees
Where applicable, shipping fees will be communicated before the customer completes the purchase.
Shipping costs may depend on factors such as the delivery location, package size, weight, courier charges and selected delivery method.
8. Delivery Times for Physical Products
Estimated delivery times may vary depending on the destination, courier, public holidays, weather, traffic, logistics conditions, customs procedures and other circumstances outside our reasonable control.
Any delivery timeframe provided is an estimate unless expressly stated otherwise.
9. Accurate Delivery Information
For physical products, customers are responsible for providing accurate delivery information, including their name, phone number, address, city, state and country where applicable.
We are not responsible for delivery problems caused by incorrect or incomplete information supplied by the customer.
10. Delayed or Failed Physical Deliveries
If a physical order does not arrive within the expected timeframe, contact us so we can investigate the matter.
Where a third-party courier is involved, the investigation may depend on information provided by the courier.
11. Damaged Physical Products
If a physical product arrives damaged, contact us as soon as reasonably possible.
We may request photographs or other relevant information to assess the situation.
Where appropriate, we may provide a replacement, correction, refund or another reasonable resolution in accordance with our Refund Policy and applicable law.
12. Returned or Undeliverable Orders
If a physical order cannot be delivered because of an incorrect address, incomplete information, failed delivery attempts, refusal of delivery or another circumstance attributable to the customer, additional delivery charges may apply if the order needs to be shipped again.
13. International Physical Orders
Where international shipping is offered, customers may be responsible for customs duties, import taxes, clearance fees or other charges imposed by the destination country.
These charges may vary depending on the destination and are generally outside our control.
14. Third-Party Delivery Services
Physical products may be delivered through independent courier or logistics providers.
Delivery may therefore be subject to the operating procedures, schedules and limitations of the applicable delivery provider.
We will make reasonable efforts to assist with legitimate delivery issues.
15. Digital Products Are Not Physically Shipped
For clarity, digital products such as PDFs, ebooks, courses, templates and online resources are not shipped as physical packages.
Their delivery takes place electronically through the access method specified for the particular product, including immediate post-payment access or a redirect to the relevant resource.
16. Changes to This Policy
We may update this Shipping Policy as the Healthy Billionaire Academy Store introduces new products, delivery options, shipping locations or logistics arrangements.
The latest version will be published with an updated “Last Updated” date.
17. Contact
For questions concerning product access, delivery or shipping, contact:
Healthy Billionaire Academy
Email: [email protected]