By purchasing a product or booking a service from Ify Alexis Lee, you agree to the following terms.
Products and access
Please read the description carefully before purchasing. Digital products are delivered electronically. You are responsible for providing an accurate email address and ensuring your device supports the stated file format.
Personal use
Resources are for your personal use only. They may not be shared, copied, resold or distributed without written permission.
Services and bookings
Hope Hour provides therapeutic coaching. It is not an emergency service or a substitute for medical or psychiatric care. Bookings are subject to the session agreement and cancellation and rescheduling terms provided before payment. Particular outcomes cannot be guaranteed.
Refunds and cancellations
Purchases, including services, are non-refundable except where required by applicable consumer law. Any statutory cancellation rights remain in place unless lawfully waived. If we cancel a service and cannot arrange a suitable alternative, you will receive a refund for the service not provided.
Support and enquiries
For purchase queries, access difficulties or complaints, contact [email protected].
Your rights
Nothing in these terms limits your statutory consumer rights.