Effective Date: 12th August, 2026
At MOEzart, we want customers to be satisfied with their purchases. Because our products are primarily digital products, the following refund policy applies.
1. Digital Products
Beat licenses, beats, trackouts, stems, sample packs and other digital products are generally non-refundable once they have been delivered or downloaded.
This is because digital products cannot be physically returned after access has been provided.
2. Duplicate Purchases
If you accidentally purchase the same product more than once, please contact MOEzart as soon as possible.
We may issue a refund for a verified duplicate transaction.
3. Technical Problems
If you cannot access or download a product you purchased because of a technical problem, contact us at:
We will make reasonable efforts to resolve the problem and provide access to the purchased product.
4. Incorrect License
Customers should carefully review the product description and license before purchasing.
If you accidentally purchase the wrong license, contact MOEzart promptly. We may consider an exchange or other solution on a case-by-case basis.
5. Unauthorized Transactions
If you believe that a transaction was made without your authorization, contact MOEzart immediately so that we can investigate.
6. Exceptions
Nothing in this Refund Policy is intended to remove or limit any consumer rights or remedies that cannot legally be excluded under applicable law.
7. Contact
For refund requests or problems with an order:
Email: [email protected]
Please provide your order number and a description of the issue.
MOEzart