Sunshine Secret Empire | Refund & Return Policy 🥂
At Sunshine Secret Empire, we take pride in the quality and spiritual integrity of our products, including Ss_skincareand proudcurvesofficial. To maintain our high standards, please note our official policy:
- All Sales Are Final: Due to the nature of our products (skincare, body sculpting oils, and fortified spiritual items), we do not offer refunds, returns, or exchanges once an item has been dispatched. This ensures the hygiene and spiritual potency of every product for every Queen.
- Damaged Items: In the rare event that an item arrives damaged, you must provide a clear unboxing video within 24 hours of delivery. We will review and, if verified, provide a replacement.
- International Shipping: Shipping fees are non-refundable. Once a package is handed over to the courier (DHL/FedEx), the delivery timeline is subject to their logistics.
- Payment Policy: As a registered brand, we operate strictly on a Payment Before Delivery basis. Once payment is confirmed, your order is locked into our dispatch schedule!
Thank you for respecting our brand policies and being a part of the Empire family! ✨👑