Sunshine Secret Empire | Shipping Policy 🥂
We are committed to getting your Ss_skincare and proudcurvesofficial products to you safely and swiftly. Please review our shipping terms below:
1. Processing & Dispatch
- All orders are processed within 24–48 hours after payment is confirmed.
- We operate a strict Payment Before Delivery policy. No order will be dispatched without full payment confirmation.
2. Domestic Shipping (Nigeria) 📍
- Lagos Delivery: Fees range from ₦4,000 to ₦4,500 depending on your specific area.
- Outside Lagos (Home Delivery): A flat rate of ₦8,000 applies for home delivery across Nigeria.
- Estimated Time: 1–3 business days after dispatch for Lagos; 3–5 business days for other states.
3. International Shipping 🌍
- We ship worldwide via DHL/FedEx.
- Weight-Based Billing: International shipping costs are not fixed. They are calculated based on the total weight of your order and the current exchange rate.
- Action Required: International Queens must DM us on WhatsApp/Snapchat for a custom shipping quote before or immediately after placing an order.
4. Tracking & Issues
- Once your order is dispatched, you will receive your tracking details or the rider's contact information.
- Sunshine Secret Empire is not responsible for delays caused by the courier service or incorrect address details provided by the customer.
Thank you for building the Empire with us! 👑✨