PRIVACY POLICY
TruePulse Marketplace
Last Updated: February 7, 2026
1. Introduction
TruePulse Marketplace ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online course platform hosted on Selar.
By using TruePulse Marketplace, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Platform.
2. Information We Collect
2.1. Personal Information
When you register, purchase courses, or interact with our Platform, we may collect:
• Full name
• Email address
• Phone number (if provided)
• Billing information (processed securely through Selar)
• Account credentials (username and encrypted password)
• Profile information you choose to provide
2.2. Usage Data
We automatically collect certain information when you use our Platform:
• Course progress and completion data
• Time spent on course materials
• Quiz and assessment results
• Login dates and times
• Platform interaction and engagement metrics
2.3. Technical Information
We may collect technical data including:
• IP address
• Browser type and version
• Device information
• Operating system
• Referral source
• Pages visited and navigation patterns
2.4. Communications
If you contact us through the Selar messaging system or other channels, we collect the content of your messages and any information you choose to provide.
3. How We Use Your Information
We use the collected information for the following purposes:
3.1. To provide, operate, and maintain our Platform and courses.
3.2. To process transactions and send purchase confirmations.
3.3. To manage your account and provide customer support.
3.4. To send you course updates, educational content, and administrative information.
3.5. To improve our courses, Platform functionality, and user experience.
3.6. To monitor and analyze usage patterns and trends.
3.7. To prevent fraud, ensure security, and enforce our Terms and Conditions.
3.8. To send marketing communications (with your consent, where required).
3.9. To comply with legal obligations and respond to lawful requests.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1. Service Providers
We share information with trusted third-party service providers who assist us in operating our Platform, including:
• Selar (platform hosting and payment processing)
• Email service providers
• Analytics providers
• Customer support tools
4.2. Legal Requirements
We may disclose your information if required by law or in response to:
• Valid legal processes (court orders, subpoenas)
• Government or regulatory requests
• Investigations of potential violations of our terms
4.3. Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4.4. With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
5. Data Security
5.1. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5.2. Payment information is processed securely through Selar's encrypted payment gateway. We do not store full credit card details on our servers.
5.3. Your account is protected by a password. We encourage you to use a strong, unique password and keep it confidential.
5.4. While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
6.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
6.2. Account information is retained while your account is active and for a reasonable period thereafter.
6.3. Transaction records may be retained for longer periods for accounting, tax, and legal compliance purposes.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
7.1. Access
You can request a copy of the personal information we hold about you.
7.2. Correction
You can update or correct your account information through your account settings or by contacting us.
7.3. Deletion
You can request deletion of your personal information, subject to legal retention requirements.
7.4. Marketing Opt-Out
You can unsubscribe from marketing emails using the unsubscribe link in our messages or by contacting us.
7.5. Data Portability
Where applicable, you can request your data in a portable format.
8. Cookies and Tracking Technologies
8.1. We use cookies and similar tracking technologies to enhance your experience, analyze Platform usage, and deliver personalized content.
8.2. You can control cookie settings through your browser preferences. However, disabling cookies may limit Platform functionality.
8.3. We may use third-party analytics services that use cookies to collect usage data.
9. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children's Privacy
10.1. Our Platform is not intended for individuals under the age of 18.
10.2. We do not knowingly collect personal information from children under 18.
10.3. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We take appropriate measures to ensure your data receives adequate protection in accordance with this Privacy Policy and applicable laws.
12. Changes to This Privacy Policy
12.1. We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements.
12.2. We will notify you of significant changes by posting the updated policy on our Platform and updating the "Last Updated" date.
12.3. Your continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy.
12.4. We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through:
• The Selar platform messaging system
• The contact information provided on our TruePulse Marketplace store page
By using TruePulse Marketplace, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
