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Refunds Policy

Refund Policy

Last updated: October 4, 2025

Refund Policy


Last Updated: October 2025


This Refund Policy outlines the conditions under which refunds are granted for digital courses and products. Please review carefully before making a purchase.



1. Refund Eligibility

1.1 Eligible for Refund (Within 7 Days)

A refund may be requested within 7 days of purchase if all the following conditions are met:

  • You have not accessed any course materials.
  • You have not been added to the course platform or channel.
  • You have not downloaded any resources.
  • A technical issue prevented access after support assistance was attempted.
  • The course content significantly misrepresented what was advertised.
1.2 Not Eligible for Refund

Refunds will not be issued under the following circumstances:

  • More than 7 days have passed since purchase.
  • Course materials (videos, documents, or channels) have been accessed.
  • The course or a significant portion of it has been completed.
  • Required access information (e.g., Telegram username) was not provided.
  • The required delivery platform was refused.
  • The buyer changed their mind after accessing content.
  • The buyer claimed insufficient time to complete the course.
  • The buyer did not implement the strategies taught.
  • The buyer did not achieve desired results (results vary by individual effort).
  • External platform changes affected course content (e.g., PayPal policy updates).


2. Refund Request Process

2.1 How to Request a Refund

To request a refund:

  1. Contact support within 7 days of purchase via:
  1. Provide the following details:
  • Full name
  • Transaction or Receipt ID from Selar
  • Purchase date
  • Reason for refund request
  • Bank account details (for processing)
  1. Use the subject line: "Refund Request - [Receipt ID]"
2.2 Review Process
  • Requests are reviewed within 48–72 hours.
  • Additional information or proof may be requested.
  • Refunds may be denied if conditions are not met.
2.3 Refund Approval

If approved:

  • Refunds are processed within 5–7 business days.
  • Refunds are issued to the original payment method or bank account.
  • Confirmation will be sent once processed.
  • Access to all course materials will be immediately revoked.


3. Special Circumstances

3.1 Technical Issues

If genuine technical difficulties occur:

  • Contact support immediately.
  • Allow up to 48 hours for resolution.
  • A refund may be granted if the issue cannot be resolved.
3.2 Accidental Double Purchase
  • A full refund will be issued for duplicate purchases.
  • Must be reported within 48 hours.
  • Proof of double payment is required.
3.3 Unauthorized Purchase
  • If an unauthorized purchase occurs using your payment method, report within 48 hours.
  • Proof of unauthorized use is required.
  • A police report may be requested.


4. Non-Delivery Refunds

4.1 Failure to Provide Access Information

If required access information (e.g., Telegram username) is not provided within 7 days of purchase:

  • An automatic refund may be issued at the provider’s discretion.
  • Alternatively, the purchase may be cancelled without refund.
  • This is not considered a provider fault.
4.2 Refused Delivery

If the buyer refuses to use the required delivery platform after purchase:

  • This is considered buyer’s remorse.
  • No refund will be issued.
  • Delivery methods are clearly stated before purchase.


5. Partial Refunds

Partial refunds are not offered. Refunds are either:

  • A full refund (if eligible within 7 days), or
  • No refund.


6. Bundle Purchases

For course bundles:

  • Refunds apply to the entire bundle, not individual courses.
  • Accessing any course in the bundle makes the entire bundle non-refundable.


7. Promotional and Discounted Purchases

This refund policy applies equally to:

  • Full-price purchases.
  • Discounted purchases.
  • Promotional offers.
  • Early bird pricing.

Refunds will be based on the actual amount paid.



8. Chargebacks

8.1 Chargeback Warning

Filing a chargeback or payment dispute without contacting us first is considered fraud.

If you received access to course materials and file a chargeback:

  • Evidence will be provided to payment processors showing content access.
  • You may be reported for fraud.
  • Collection and legal action may be pursued if necessary.
  • You will be permanently banned from all future purchases.


8.2 Proper Dispute Process

If an issue arises:

  1. Contact support directly first.
  2. Allow 48–72 hours for a response.
  3. Work with support to resolve the issue.
  4. Escalate only if no resolution is provided.


9. Goodwill Refunds

In rare cases, goodwill refunds may be offered at the provider’s sole discretion, even if standard criteria are not met. These are:

  • Not guaranteed.
  • Not a precedent for future requests.
  • Evaluated on a case-by-case basis.


10. No-Show Refund Policy

If a buyer:

  • Fails to respond to access requests.
  • Does not provide required information.
  • Shows no engagement.

After 30 days, the purchase is considered final and non-refundable.


11. Refund Processing Times

11.1 Our Processing Time
  • Refund decision: 48–72 hours.
  • Refund processing: 2–3 business days.
11.2 Bank Processing Time

After processing:

  • Bank transfer: 3–5 business days.
  • Card refund: 5–10 business days (varies by bank).
  • PayPal: 1–3 business days.

The provider is not responsible for bank processing delays.



12. Currency and Fees

  • Refunds are issued in the original currency paid (NGN).
  • Transaction fees charged by payment processors are non-refundable.
  • The refunded amount may be slightly less due to processing fees.


13. Fraudulent Refund Requests

Refunds may be denied for:

  • Multiple refund requests across different purchases.
  • Patterns of buying, consuming, and refunding.
  • False or misleading refund claims.
  • Abusive behavior toward support staff.

Accounts engaging in refund fraud will be permanently banned.


14. Course Updates and Versions

  • The refund policy applies to the course version purchased.
  • New course versions released after purchase do not qualify for refunds.
  • Purchase grants access only to the version available at the time of payment.


15. Exceptions

This refund policy may not apply in cases involving:

  • Legal requirements in specific jurisdictions.
  • Promotions with different terms (clearly stated at purchase).
  • Technical errors on the provider’s end (handled individually).


16. Contact for Refunds

Before requesting a refund:

  • Review this policy in full.
  • Ensure eligibility criteria are met.
  • Gather all required information.

Refund requests:

  • Email: [[email protected]]
  • WhatsApp: [+2348106334849]
  • Subject: "Refund Request - [Receipt ID]"


This Refund Policy forms part of the Terms and Conditions. By completing a purchase, you agree to these terms.