Last updated: August 16, 2026
Mova ("we," "us," "our") operates an online store on Selar selling physical and digital products worldwide. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
1. Information We Collect
When you make a purchase or interact with our store, we may collect:
- Personal details: name, email address, phone number, shipping address, billing address
- Payment information: processed securely by Selar and our payment processors — we do not store your full card or payment details
- Order information: products purchased, order history, download activity
- Communications: messages you send us via email, Instagram, or TikTok support channels
- Technical data: IP address, browser type, and device information collected automatically when you visit our store, via Selar's platform
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders (physical shipping and digital delivery)
- Communicate with you about your order, including confirmations, tracking, and support
- Respond to inquiries and refund/return requests
- Improve our products, store, and customer experience
- Send you promotional updates, only if you have opted in (you can unsubscribe at any time)
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share it with:
- Selar, our e-commerce platform provider, to process orders and payments
- Payment processors, to securely handle transactions
- Shipping/courier partners, to deliver physical products
- Service providers, who help us operate our store (e.g., email or support tools), bound by confidentiality obligations
- Legal authorities, if required by law or to protect our rights
4. Digital Product Data
For digital products, your purchase and download activity are logged by Selar's platform to manage license access, delivery, and fraud prevention.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including order history and legal/tax record-keeping requirements.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal retention requirements
- Opt out of marketing communications at any time
To exercise these rights, contact us at [email protected].
7. Data Security
We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Cookies & Tracking
Our store is hosted on Selar, which may use cookies and similar technologies to operate the store, remember preferences, and analyze traffic. Please refer to Selar's own privacy and cookie policies for details on platform-level data handling.
9. Children's Privacy
Our products and store are not directed at children under 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
11. Contact Us
For any privacy-related questions or requests:
- Email: [email protected]
- Instagram: instagram.com/mova_cm
- TikTok: tiktok.com/@mova.cm